Recover billable hours lost to repetitive client inbox admin.
BillableOps drafts routine client replies, flags anything that needs human review, and keeps your team in control inside Microsoft 365.
No auto-send. Humans review and approve. Works with Microsoft 365.
"Hi Sarah, attaching last year's accounts now. Let me know if you need anything else."
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Your inbox is stealing time from higher-value work.
Most accountancy firms don't lose time in one obvious place. They lose it in small repeated moments — chasing documents, answering routine client queries, forwarding emails, checking context, and deciding what needs attention.
Repetitive client questions
The same document requests, status checks, and deadline reminders answered again and again.
Shared inbox overload
Everyone can see it, nobody quite owns it. Emails sit, get missed, or get answered twice.
Interruptions that break focus
A five-minute reply costs twenty. Deep work on client files keeps getting pushed to the evening.
Simple workflow. Human control.
Designed for Microsoft 365 environments. No auto-sending. Your team stays in the approval loop.
BillableOps reviews incoming client emails
It reads the context, understands who's asking, and sorts by what's routine and what isn't.
Routine replies are drafted for review
Common client questions get a ready-to-send draft, written in your firm's tone.
Important or risky emails are flagged for a human
Anything sensitive, unusual, or high-stakes gets surfaced so a real person decides.
Built for the inbox admin accountancy teams deal with every day.
AI assistance without losing control.
BillableOps is designed to assist the team, not replace judgement. Low-risk replies are drafted. Higher-risk emails are surfaced for review. Your team decides what gets sent.
No auto-send by default
Every draft waits for a human before it leaves the firm.
Microsoft 365-first workflow
Fits how your team already uses Outlook and shared inboxes.
Human review built in
Sensitive replies are surfaced, not silently handled.
Practical for small firms
Sensible defaults, quick to deploy, low IT overhead.
For accountancy firms that are busy enough to feel the inbox pain, but too lean to waste time on admin.
Want to see where your firm is losing billable time?
Join the early access list and we'll show you how BillableOps could work around your current inbox process.